Privacy Policy
Last updated: 24 September 2026
Your privacy matters to us. Here’s what we collect, why we collect it, and how you stay in control.
The short version
- We collect what we need to process your order and run our website.
- We never see or store your full card number.
- We don’t sell your personal information.
- You can access, correct or delete your data at any time. Just email us.
Who we are
Beetroot Capsules is operated by [Company legal name], [Business address] (“Beetroot Capsules”, “we”, “us”). This policy explains what personal information we collect when you visit our website or buy from us, why we collect it, and the choices you have. If anything is unclear, email support@yourdomain.com.
Information we collect
Information you give us
- Order details: your name, billing and shipping address, email address and phone number when you place an order.
- Payment details: these are entered directly into our secure checkout provider and handled by our payment processors. We never see or store your full card number.
- Messages: anything you send us by email, such as questions or return requests.
Information collected automatically
- Device and usage data: your browser type, device, IP address, approximate location, pages viewed, referring website and how you use our site.
- Cookies and similar technologies: small files that keep the site working, remember your preferences and, with your consent where required, help us measure and improve our marketing.
How we use your information
- To process, ship and support your order, including order and shipping emails.
- To answer your questions and handle returns or refunds.
- To detect and prevent fraud and keep our site secure.
- To understand how people use our website so we can improve it.
- To send marketing emails, only if you’ve opted in. You can unsubscribe at any time using the link in every email.
- To comply with our legal, tax and accounting obligations.
If you’re in the UK or EU, we rely on the following legal bases: performing our contract with you, our legitimate interests in running and improving our business, your consent (for marketing and non-essential cookies), and our legal obligations.
Who we share it with
We don’t sell your personal information. We share it only with trusted service providers who help us run Beetroot Capsules, and only as much as they need:
- our e-commerce and checkout platform, and payment processors
- shipping carriers and fulfilment partners
- email and customer-support tools
- analytics and advertising partners (such as Google and Meta), where you’ve allowed it
We may also share information if the law requires it, to protect our rights or customers, or as part of a business sale or merger.
Cookies and advertising choices
You can control cookies through your browser settings and, where offered, our cookie banner. Blocking essential cookies may stop parts of the site, such as checkout, from working.
To limit personalised ads, visit Google Ad Settings, Meta Ad Preferences or the Digital Advertising Alliance. You can opt out of Google Analytics with the Google Analytics opt-out add-on.
Our site doesn’t currently respond differently to browser “Do Not Track” signals. Where the law requires it, we honour Global Privacy Control (GPC) signals as an opt-out of sale or sharing.
Your privacy rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you
- correct information that’s inaccurate
- ask us to delete your information
- receive a copy of your data in a portable format
- object to or restrict certain processing, or withdraw consent
- opt out of targeted advertising
To make a request, email support@yourdomain.com. We’ll respond within the time required by law (usually 30 days) and won’t treat you differently for exercising your rights. If you’re in the UK or EU, you can also complain to your local data protection authority.
How long we keep it
We keep order records for as long as needed to fulfil your order and meet legal, tax and accounting requirements, typically up to 7 years. Marketing data is kept until you unsubscribe. Other information is deleted or anonymised when it’s no longer needed.
Keeping your data safe
Our website and checkout use encrypted (HTTPS/TLS) connections, and payments are handled by PCI-DSS compliant providers. No system is completely secure, but we take reasonable steps to protect your information and limit who can access it.
International transfers
Our service providers may process data in countries other than your own, including the United States. When we transfer data from the UK or EU, we use appropriate safeguards such as standard contractual clauses.
Children
Our website isn’t intended for children under 16, and we don’t knowingly collect their personal information. If you believe a child has given us their information, contact us and we’ll delete it.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “last updated” date above, and if the changes are significant we’ll let you know by email or on our website.
Contact us
Questions, requests or concerns about your privacy? Email support@yourdomain.com or write to [Company legal name], [Business address].